Shipping policy
At Herieflare, we are committed to providing you with an exceptional shopping experience. Here’s everything you need to know about our shipping policy:
1. Processing times
- Order processing time: Orders are processed within 1 to 3 business days. As soon as your order is ready, you will receive a shipping confirmation email with a tracking number.
2. Delivery times and options
- Standard delivery: The delivery time varies between 5 and 10 working days, depending on your location.
- Deliverer: For customers who wish to receive their order more quickly, we offer an express delivery option within 2-4 working days (additional charges may apply).
- International delivery: We also ship internationally. Delivery times vary by region and may range between 7 and 15 working days
3. Shipping costs
- Free delivery: We offer free standard delivery on all orders.
4. Order tracking
All orders are shipped with a tracking number. You can follow the status of your order in real time through our tracking page or by consulting the shipping confirmation email.
5. Returns and exchanges
If you are not completely satisfied with your purchase, we accept exchanges and returns within 30 days from delivery, provided the product is in its original condition. See our Refund Policy for details.
6. Areas served
We currently ship to most countries. If your area is not on our list, please contact our customer service team to discuss the options available.
7. Possible delays
Please note that delays may occur due to external factors such as weather, customs or high demand during holiday periods. We will keep you informed of any significant changes.